FAQs

All our candles and melts are made from soy wax made from the soybean plant. Being that it comes from a plant, makes this wax environmentally friendly whereas classic paraffin wax made from petroleum and non-renewable.

Yes! Our soy wax candles are thoughtfully crafted to elevate your space with a clean, comforting glow. Made from natural soy wax free of carcinogens, they offer a safer, cleaner burn. All our fragrances are non-toxic and 100% phthalate-free, so you can enjoy a soothing scent and peace of mind with each flicker.

Phthalates are synthetic chemicals used to make plastics flexible and make products smell good. Phthalates are usually found in popular candle scents. As candles burn, phthalates are released into the air where they may be inhaled or absorbed through the skin. However, you can rest assured as all our products are 100% Phthalate-free!

Due to the nature of the product we do not accept returns or exchanges. Please visit our returns and refund pages for more info.

We currently do not offer expedited shipping and only ship within the United States.

Yes! We now have wholesale options through FAIRE. Visit us here Shop SummerCay Candle to check out our wholesale options. Please feel free to send us an email or chat if you have any questions.

For your candle to perform at its best.

Keep wick trimmed to 1/4" before each lighting. Light candle at least 3-4 hours, less for smaller candle sizes, the first time to avoid 'tunneling.' It is very important for wax pool to reach edges for a continuous even burn. Do not burn candle for more than 4 hours at a time. 

Keep candle on a flat, fire-resistant surface. Keep candle out of reach of children and pets. Keep away from flammable materials and ALWAYS keep burning candle within sight. 

Wood wicks will require a bit more TLC but well worth it! 

First time lighting may take 1-2 tries. Tilting candle at an angle works best when lighting. Leave candle lit at least 3-4 hours, less for smaller candles, first time to avoid 'tunneling.' It's very important the melt pool on top of candle reaches the edges for a continuous even burn. Only trim your wood wick if it is greater than 1/4"; flame is greater than 1.5"; flame becomes wild; or candle begins to smoke. If flame appears to self extinguish it's normal. Wick will continue to heat & heighten. This may require extinguishing of flame & once cooled, gently trim & remove any ash/burned pieces of wood. Flame height can vary. Stop burning candle once it reaches 1/4". Burning lower could cause jar to get too hot or shatter/crack. Keep candle on a flat, fire resistant surface & away from flammable materials. Never leave burning candle unattended. Keep away from children & pets. Do not burn candle for more than 4 hours at a time.