FAQs
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What wax do you use?
Our USA-grown soy wax contains no artificial ingredients, burns cleaner and longer, and is completely non-toxic—free of carcinogens and pollutants.
Are your candles safe?
Yes! Our soy wax candles are thoughtfully crafted to elevate your space with a clean, comforting glow. Made from natural soy wax free of carcinogens, they offer a safer, cleaner burn. All our fragrances are non-toxic and 100% phthalate-free, so you can enjoy a soothing scent and peace of mind with each flicker.
What are phthalates?
Phthalates are synthetic chemicals used to make plastics flexible and make products smell good. Phthalates are usually found in popular candle scents. As candles burn, phthalates are released into the air where they may be inhaled or absorbed through the skin. However, you can rest assured as all our products are 100% Phthalate-free!
Do you offer exchanges or returns?
Due to the nature of the product we do not accept returns or exchanges. Please visit our returns and refund pages for more info.
Do you offer expedited shipping? International shipping?
We currently do not offer expedited shipping and only ship within the United States. But we do try to ship asap. Next business day if possible!
Do you offer wholesale?
Yes! We now have wholesale options through FAIRE. Visit us here Shop SummerCay Candle to check out our wholesale options. Please feel free to send us an email or chat if you have any questions.
Cotton Wick Candle Care
For your candle to perform at its best.
Trim wick as needed. Light candle at least 3-4 hours, less for smaller candle sizes, the first time to avoid 'tunneling.' It is very important for wax pool to reach edges for a continuous even burn. Do not burn candle for more than 4 hours at a time.
Keep candle on a flat, fire-resistant surface. Keep candle out of reach of children and pets. Keep away from flammable materials and ALWAYS keep burning candle within sight.